1. Flights

  2. Vacations

  3. Hotels

  4. Cars

  1. My Trips

  2. Extras

  3. AM Plus

  4. Upgrade

Our behaviors

Safety

comes

first

In Aeromexico, we are committed with complying with the standards, policies, and procedures that ensure the safety and well-being of our customers and employees.

Live with

unshakeable

integrity

As Aeromexico ambassadors, we act with discipline and responsibility at all times, conforming to our values and Code of Conduct.

Serve

with

excellence

Offering quality services is essential to all of us, taking care of all the details that our customers appreciate, with the aim of offering the best-personalized experience at all times.

Collaborate as

a single team

As a company, it is important for us to work as a team, creating synergies and integrating different perspectives to release the top potential of Aeromexico.

Safety

comes

first

In Aeromexico, we are committed with complying with the standards, policies, and procedures that ensure the safety and well-being of our customers and employees.

Live with

unshakeable

integrity

As Aeromexico ambassadors, we act with discipline and responsibility at all times, conforming to our values and Code of Conduct.

Serve

with

excellence

Offering quality services is essential to all of us, taking care of all the details that our customers appreciate, with the aim of offering the best-personalized experience at all times.

Collaborate as

a single team

As a company, it is important for us to work as a team, creating synergies and integrating different perspectives to release the top potential of Aeromexico.

Anti-corruption Statement of Grupo Aeromexico

Aeromexico and its affiliates (Grupo Aeromexico) state their absolute rejection to corruption and confirm that acting in compliance with the Code of Conduct, applicable internal policies and national and international regulations in this matter, represent a fundamental element to be acknowledged as honest, reliable, and competitive companies in their business and labor relations, and in their investments.

Code of Conduct

This Code of Conduct is the updated version of 2021 and is aligned with the requirements of integrity and ethics programs that promote the behaviors expected from all the collaborators of Grupo Aeromexico and from third parties related to us.

Scope of our Program

Most important elements of the Aeromexico Compliance Program:

Technological
Executive
Regulatory
Training and Dissemination

Technological

In aeromexico.com, we have the Corporate Ethics and Integrity section (Compliance).

We have a Compliance section at the in-house website Mi Aeromexico

Ethics Line

Executive

Audit and Corporate Practices Committee

Ethics and Compliance Committee

Management and Criminal Control Committee

Personal Data Protection Council

Regulatory

Code of Conduct

Anti-corruption Policy

Antitrust Policy

Anti-money Laundering Policy

Personal Data Protection Policies and Procedures

Conflict of Interest Policy

Anti-corruption Clause

Anti-corruption Clause

E-learning on Code of Conduct, Antitrust, Personal Data Protection, and Anti-corruption

Management Program (Tone at the Top)

Dissemination through videos, brochures, ads, presentations, among others

Adhesion process to the Code of Conduct

Conflict of Interest Statement

Aeromexico Ethics HelpLine

Report any deviation to the Code of Conduct and to our policies, such as:

Corruption acts

Bribery

Discrimination

Harassment

Negligence

Cybersecurity

Information Security Policy

Grupo Aeromexico has launched multiple efforts to link its processes to the best practices in information security matters, based on risk identification.

See more

PCI E-commerce Certification

The main objective of PCI DSS is to improve the security level of the payments made using cards, promoting the existence of a secure-payment environment for their information.

See more

E-commerce security

We use secure data encryption in the transmission of any personal information, including the credit-card details provided online.

See more

Contributions

In an ongoing search for contributing in the aeronautic sector, Grupo Aeromexico is part of organizations like AVIATION A-ISAC (Aviation Information Sharing & Analysis Center).

See more

Sustainability

In our daily work, we always take into consideration the prevailing social, economic, and environmental priorities. Our sustainability strategy responds to these priorities, generating value opportunities and contributing to sustainable development.

Responsibility with customers

Responsible business practices

Environmental sustainability

Links with the community

Responsibility with customers

Responsible business practices

Environmental sustainability

Links with the community

Contribution to sustainable development

Fly green

Together, we support various sustainable projects focused on mitigating climate change.

See more

Wings of the world

Corporate volunteer work program and link to the community.

See more
cookie

We use our own cookies and third party cookies to both improve your experience on our webpage and show you ads related to your browsing. If you choose to continue, we will consider that an acceptance of cookie usage. To configure cookies, or to get more information about our Cookies Policy, please click here

We use our own cookies and third party cookies to both improve your experience on our webpage. If you choose to continue, we will consider that an acceptance of cookie usage. To configure cookies, or to get more information about our Cookies Policy, please click here

ACCEPT