Flights
Our behaviors
Safety
comes
first
In Aeromexico, we are committed with complying with the standards, policies, and procedures that ensure the safety and well-being of our customers and employees.
Live with
unshakeable
integrity
As Aeromexico ambassadors, we act with discipline and responsibility at all times, conforming to our values and Code of Conduct.
Serve
with
excellence
Offering quality services is essential to all of us, taking care of all the details that our customers appreciate, with the aim of offering the best-personalized experience at all times.
Collaborate as
a single team
As a company, it is important for us to work as a team, creating synergies and integrating different perspectives to release the top potential of Aeromexico.
Safety
comes
first
In Aeromexico, we are committed with complying with the standards, policies, and procedures that ensure the safety and well-being of our customers and employees.
Live with
unshakeable
integrity
As Aeromexico ambassadors, we act with discipline and responsibility at all times, conforming to our values and Code of Conduct.
Serve
with
excellence
Offering quality services is essential to all of us, taking care of all the details that our customers appreciate, with the aim of offering the best-personalized experience at all times.
Collaborate as
a single team
As a company, it is important for us to work as a team, creating synergies and integrating different perspectives to release the top potential of Aeromexico.
Anti-corruption Statement of Grupo Aeromexico
Aeromexico and its affiliates (Grupo Aeromexico) state their absolute rejection to corruption and confirm that acting in compliance with the Code of Conduct, applicable internal policies and national and international regulations in this matter, represent a fundamental element to be acknowledged as honest, reliable, and competitive companies in their business and labor relations, and in their investments.
Code of Conduct
This Code of Conduct is the updated version of 2021 and is aligned with the requirements of integrity and ethics programs that promote the behaviors expected from all the collaborators of Grupo Aeromexico and from third parties related to us.
Scope of our Program
Most important elements of the Aeromexico Compliance Program:
Technological
In aeromexico.com, we have the Corporate Ethics and Integrity section (Compliance).
We have a Compliance section at the in-house website Mi Aeromexico
Ethics Line
Executive
Audit and Corporate Practices Committee
Ethics and Compliance Committee
Management and Criminal Control Committee
Personal Data Protection Council
Regulatory
Code of Conduct
Anti-corruption Policy
Antitrust Policy
Anti-money Laundering Policy
Personal Data Protection Policies and Procedures
Conflict of Interest Policy
Anti-corruption Clause
Anti-corruption Clause
E-learning on Code of Conduct, Antitrust, Personal Data Protection, and Anti-corruption
Management Program (Tone at the Top)
Dissemination through videos, brochures, ads, presentations, among others
Adhesion process to the Code of Conduct
Conflict of Interest Statement
Aeromexico Ethics HelpLine
Report any deviation to the Code of Conduct and to our policies, such as:
Corruption acts
Bribery
Discrimination
Harassment
Negligence
MEX
USA and the rest of the world
Cybersecurity
Information Security Policy
Grupo Aeromexico has launched multiple efforts to link its processes to the best practices in information security matters, based on risk identification.
See morePCI E-commerce Certification
The main objective of PCI DSS is to improve the security level of the payments made using cards, promoting the existence of a secure-payment environment for their information.
See moreE-commerce security
We use secure data encryption in the transmission of any personal information, including the credit-card details provided online.
See moreContributions
In an ongoing search for contributing in the aeronautic sector, Grupo Aeromexico is part of organizations like AVIATION A-ISAC (Aviation Information Sharing & Analysis Center).
See moreSustainability
In our daily work, we always take into consideration the prevailing social, economic, and environmental priorities. Our sustainability strategy responds to these priorities, generating value opportunities and contributing to sustainable development.
Responsibility with customers
Responsible business practices
Environmental sustainability
Links with the community
Responsibility with customers
Responsible business practices
Environmental sustainability
Links with the community